Privacy PolicY

The Aquabats LLC

Last Updated: April 10, 2026

The Aquabats LLC ("we," "us," or "our") operates theaquabats.com. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

Information you provide directly:

  • Name and email address when you subscribe to our mailing list

  • Name, shipping address, email, and payment information when you purchase merchandise

  • Phone number and employment information for staff members using our internal tools

Information collected automatically:

  • Device and browser information, IP address, and browsing behavior via Google Analytics

  • Advertising interaction data via Meta Pixel (Facebook/Instagram)

  • Cookies and similar tracking technologies used by the services listed above

How We Use Your Information

  • Mailing list: To send newsletters, tour announcements, and promotional updates via Mailchimp. You may unsubscribe at any time using the link in any email.

  • Merchandise orders: To process and fulfill orders, handle returns, and communicate about your purchase via Shopify.

  • Analytics: To understand how visitors use our website and improve the experience (Google Analytics).

  • Advertising: To measure ad performance and deliver relevant ads on Meta platforms (Facebook, Instagram).

  • Staff communications: To send work-related notifications and enable time tracking for employees via SMS.

Third-Party Services

We use the following third-party services that may collect or process your data:

Service Purpose Privacy Policy
Shopify Merchandise sales and fulfillment shopify.com/legal/privacy
Mailchimp (Intuit) Email marketing intuit.com/privacy/statement
Google Analytics Website analytics policies.google.com/privacy
Meta Pixel Advertising measurement facebook.com/privacy/policy
Twilio Staff SMS communications twilio.com/legal/privacy

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Cookies

Our website uses cookies for analytics and advertising purposes. Google Analytics uses cookies to track site usage. Meta Pixel uses cookies to measure ad effectiveness. You can control cookies through your browser settings.

Data Retention

  • Mailing list: Until you unsubscribe or request removal.

  • Order data: Retained by Shopify per their data retention policies and as required for tax/legal compliance.

  • Analytics data: Retained per Google Analytics and Meta default retention periods.

Your Rights

You may:

  • Unsubscribe from our mailing list at any time

  • Request access to, correction of, or deletion of your personal data by contacting us

  • Opt out of Google Analytics using Google's opt-out browser add-on

  • Manage Meta ad preferences through your Facebook settings

California residents:

Under the CCPA, you have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

For privacy-related inquiries:

Email: mail@theaquabats.com

Terms and Conditions

The Aquabats LLC

Last Updated: April 10, 2026

Agreement to Terms

By accessing theaquabats.com or subscribing to our communications, you agree to these Terms and Conditions.

Merchandise

All merchandise is sold through our Shopify store. Purchases are subject to Shopify's Terms of Service in addition to these terms. Prices, availability, and shipping timelines are subject to change. Refund and exchange policies are listed on our store page.

Email Communications

By subscribing to our mailing list via Mailchimp, you consent to receive email communications including newsletters, tour announcements, and promotional offers. You may unsubscribe at any time by clicking the unsubscribe link in any email. Message frequency varies.

SMS Communications (Staff Only)

SMS messaging is available exclusively to staff members of The Aquabats LLC. By having your phone number registered in our internal system, you consent to receive work-related text messages including time clock confirmations, shift notifications, and staff alerts.

  • Message frequency: Varies based on work activity

  • Message and data rates may apply

  • To opt out: Reply STOP at any time to stop receiving messages

  • For help: Reply HELP or contact your manager

  • Carrier: Standard messaging rates from your carrier apply

Intellectual Property

All content on theaquabats.com — including text, images, logos, music, and merchandise designs — is the property of The Aquabats LLC and is protected by copyright and trademark law. You may not reproduce, distribute, or use any content without written permission.

Limitation of Liability

The Aquabats LLC provides this website and its services "as is." We are not liable for any damages arising from your use of the website, merchandise purchases, or communications.

Governing Law

These terms are governed by the laws of the State of California.

Changes to These Terms

We may update these terms from time to time. Continued use of our website or services after changes constitutes acceptance.

Contact Us

Email: mail@theaquabats.com